[Video Course] The Client Process by Abi Connick

Elevate your earnings by delivering referral-worthy experiences. The Client Process is your one-stop course for business success.

How do other successful designers do it?

You’ve been there before — wondering how other designers with similar design skills are charging 10x your normal rate. As you sift through their portfolio, questions are only natural.

How are they so successful? Who are their typical clients? What’s their design process?

The secret is that they’ve mastered one crucial thing.

From fielding initial enquiries to handling feedback, a smooth client process is the cornerstone of highly successful brand designers.

To get to where you want to be, you need to focus on a simple yet often overlooked part of your business, and that all happens during…

‘The In-between’

Here’s what I mean: as designers, when the contract is signed and the invoice is paid, we tend to focus on the end product, but there’s so much more that goes into the final deliverable than just a design…

Scheduling the discovery call

Setting clear expectations

Onboarding your client successfully

Managing timelines

Invoicing, emails and contracts

Communicating during the process

Coming prepared to client calls

Presenting your design concept

^Aka The Experience^

Every single step that takes place between the discovery call and final delivery ARE an important part of the client process.

Meetyour Course Instructor

These strategies are taught by myself (Abi) a time-tested pro with over seven years of experience designing brands for 150+ businesses. In turn, the client process has a proven track record of landing high-ticket clients at premium prices. After all, even the best designers still have a business to run.

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